Most manufacturers have a web guru or someone on the payroll to keep an eye on their web presence and social media sites. [Read more...]
Product warning labels are usually no laughing matter. [Read more...]
Let’s face it: Dealing with non-conforming parts (a/k/a part deviation) occurs even more often as part of the breakneck pace of keeping a manufacturing operation supplied with what it needs when it needs it. But there are ways to minimize the impact of this problem. [Read more...]
How often do the top priorities of customers and suppliers align? Not often enough, according to recent research. [Read more...]
You’d be hard pressed to find a major manufacturer today that isn’t focused on sustainability. But by not linking safety to those sustainability efforts, even the best companies are missing a major opportunity to boost the bottom line, according to the American Society of Safety Engineers (ASSE). [Read more...]
It’s getting more and more common among picky customers: They want to come in and see your operation before they sign on. What to do? Follow the three steps used by another company – that ended up getting the customer’s business.
Most companies use some kind of survey to try to figure out what their customers want. But many don’t realize that the survey itself can have just as much of an effect on feedback as the services or products the company provides. [Read more...]
Do you talk to your customers about how to improve your products or procedures? A “yes” answer is good — but only the first step in the process.
As supply chains become more complicated and more global, the challenges companies face working with suppliers and customers are changing. What were the biggest supply chain challenges of the year gone by? [Read more...]
The most successful site visits benefit both the hosting company and the visitor. Incorporating these three elements into your next site visit — whether you’re looking at another company’s operations or showing off your own — will help ensure you’re time is well spent. [Read more...]